There is an issue with your Subscription and/or usage billing
There is an issue with your subscription and/or usage billing. If you are seeing the following error in your Coco Billing page and noticed that your Campaigns are not sending it is this means that Shopify has deactivated the billing for Coco AI because you have hit the spending limit in Shopify. To solve this you needFew readersHow to view my Coco AI invoices
Understanding Your Billing Overview Here is a quick video explaining the pricing breakdown for the Cost dashboard you see in your main dashboard. here are 2 main types of Conversations you will see in your cost dashboard: Marketing: These are all outbound messages you initiate to customers (Automated Flows + Campaigns) Service: These are conversations the customer initiates with your brand.* We bill all Magic Link conversations as MFew readers